Job Description

Job Description

Job Description

Description:

Job Title: Compounding Allergy Assistant

Location: 9800 Shelbyville Rd, Suite 220, Louisville, KY 40223

Travel: N/A

FLSA Status: Non-Exempt, Hourly

Work Schedule: Monday - Friday, 8:00 a.m. - 5:00 p.m.

About Family Allergy & Asthma:

Founded in 1979, Family Allergy & Asthma is one of the nation’s leading allergy and asthma practice groups, serving patients across Arkansas, Florida, Illinois, Indiana, Kentucky, Missouri, Ohio, Pennsylvania, and Tennessee. With more than 100 allergists, we are dedicated to delivering high-quality, patient-centered allergy and immunology care. Our comprehensive services include:

• Allergy and asthma evaluation and treatment
• Environmental, food, and drug allergy testing
• Pulmonary function testing
• High-risk food challenges
• Sublingual immunotherapy
• Aspirin desensitization
• Food immunotherapy

Position Summary:

The Compounding Allergy Assistant is responsible for preparing customized allergy immunotherapy vials that support patient treatment plans across Family Allergy & Asthma clinics. This role requires a high level of accuracy, attention to detail, and adherence to established safety and quality standards. The Allergy Lab Assistant works closely with the Immunology team to prepare and distribute allergy treatment vials, maintain inventory and documentation, assist with shipping and order fulfillment, and support daily department operations. The ideal candidate is organized, dependable, and committed to delivering high-quality work that directly impacts patient care and clinical outcomes. Training is provided for candidates who demonstrate strong attention to detail and a willingness to learn.

Summary of Duties and Responsibilities:

• Prepare allergy immunotherapy vials according to established safety and quality standards
• Assist with preparing treatment vials for new and existing patients
• Process and fulfill vial orders for clinic locations and patient shipments
• Monitor and document quality-control measures, including temperature logs and inventory checks
• Assist with shipping and distribution of allergy treatment vials
• Communicate with patients, providers, and internal team members regarding orders and treatment questions
• Verify patient account information related to new and existing orders
• Maintain accurate documentation and follow HIPAA requirements
• Support daily operations within the Immunology department
• Perform other duties as assigned

Abilities, Knowledge and Skills:

Effective communication skills to include:

1. Ability to fluently speak and read English
2. Ability to read and interpret documents such as safety rules, handbooks, policies, patient care plans and procedure manuals
3. Ability to communicate effectively, verbally and written, with all levels of staff and patients

Required Education and Experience:

• High School Diploma or equivalent
• Experience in a medical office, laboratory, pharmacy, healthcare operations, or production environment

Preferred:

• Medical Assistant certification
• Experience in a medical office, laboratory, pharmacy, healthcare operations, manufacturing, or production environment

Physical Demands:

The physical demands described, here, are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands.

1. While performing the duties of this job, the employee is regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
2. The employee frequently is required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend and sit. On average, injection room or clinic staff may be standing or walking 80% of their shift.
3. The employee must occasionally lift and/or move up to 30 pounds.
4. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
5. Specific communication abilities required by this job include the ability to talk and hear in order to converse with others, discern, convey, express oneself, and exchange information.

Work Environment:

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.

1. The noise level in the work environment is usually moderate; lighting is in the standard range.
2. The employee is subject to infectious waste, potential exposure to allergens in concentrated forms, diseases and conditions.

EEO Compliance:

All Family Allergy & Asthma divisions are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. Family Allergy & Asthma divisions are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.

Notice:

At Family Allergy & Asthma and all our divisions, our Human Resources department and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at Family Allergy & Asthma and our divisions. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

Pay Transparency:

To encourage pay transparency, promote pay equity, and proactively address regulations, Family Allergy & Asthma and all our divisions will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. Salary offers may be based on key factors such as education and related experience.

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