Job Description

Hotel Valet Parking

We are seeking a professional Valet Driver to join our team at a luxury downtown hotel, responsible for safely and efficiently parking and retrieving guest vehicles while delivering prompt, courteous, and high-level customer service in a fast-paced environment.

Archer Hotel Napa, a distinctive boutique hotel nestled in downtown Napa, offers guests an indulgent experience with 183 luxurious rooms and suites, many featuring private balconies. Our amenities include the vibrant Sky & Vine Rooftop Bar, Water Deck, Rooftop Spa, Fitness Studio, and over 22,000 sq. ft. of versatile indoor and outdoor event spaces. As a AAA Four Diamond, Forbes Travel Guide Recommended property, we pride ourselves on thoughtful touches and local discoveries, consistently earning top rankings on trusted review sites.

Job overview

We are hiring a talented Valet professional to join our team. A valet greets guests upon their arrival and provides customer service by parking and retrieving their vehicle. Additionally, a valet ensures the parking area is clean and safe.

Your day-to-day

• Greet and welcome guest to the establishment and offer professional valet services
• Accommodate guests by opening doors and assisting with luggage or other heavy items
• Collect and accurately label keys belonging to guests to ensure their proper return
• Park guests' vehicles in predetermined areas within the parking lot, following all traffic laws
• Operate vehicles safely and responsibly
• Organize and file paperwork regarding guests' vehicles and daily transactions

Who you are

• A team player with a heart for hospitality.
• Customer-focused, with guests, clients and employees at the forefront of your thinking.
• Nimble and able to adapt to change quickly.
• Committed to sharing and togetherness and value the family mindset of our organization.
• Aware that a good reputation is a huge asset to a hotel and committed to being a representative of that great reputation.
• An excellent communicator.
• Naturally curious and value listening to solve problems.
• Comfortable following directions, guidelines and work objectives.
• Capable of exerting up to 50 pounds of force occasionally.
• Capable of standing for an entire shift or for an extended amount of time.
• Capable of reaching overhead, utilizing both hands, leaning over, stooping and kneeling.
• Proven safe driver and clean driving records is essential
• Ability to multitask and tend to several customers at once
• Experience driving vehicles with both manual and automatic transmission
• Accountability and personal integrity are essential as the nature of the position allows access to a client's personal and private information
• A must: Eager to be part of a great work culture and team.

Benefits

We are proud to offer competitive wages and the following benefits for full-time employees:

• PTO
• Hotel and restaurant discounts available at select LodgeWorks properties
• Health, vision and dental benefits
• 401(k) plans with matching contributions
• Paid holidays
• Short-term and long-term disability (company sponsored)
• Referral bonuses
• Flexible spending accounts

LodgeWorks is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

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