Job Description

Position would require the candidate to be a W2 employee of Donatech.
• Coordinates on-the-job operational training for new and existing employees
• Administers and monitors operations-specific training events; will conduct trainings one on one or with multiple employees at one time
• Utilizes, understands and is proficient with company Standard Operating Procedures (SOPs); ensures all employees are certified and recertified; ensures procedures are observed, implemented, and enforced
• Assists with identifying potential bottlenecks in processes and works with management team to resolve issues in a timely manner
• Reviews key metrics and objectives to ensure employees are completing assigned operational tasks
• Provides recommendations on performance management actions to leadership
• Establishes and monitors performance standards (e.g., Quality and Accuracy) for warehouse functions, including pick, pack, and ship; provides key data to leadership on employees regarding these areas
• Collaborates with employees and management when performing training activities
• Assists with audit compliance, as well as Gemba (lean management process observation) walks
• Responsible for conducting safety inspections and maintaining documentation in accordance with Occupational Safety and Health Administration (OSHA) and client requirements
• Works with client's Quality department in developing and documenting warehouse processes
• Performs other duties as assigned

Qualifications Required:
• High School Degree or Equivalent required
Qualifications Preffered:
• Associates' Degree (U.S.)/College Diploma (Canada) - Business or related field preferred
• 4 years of warehouse experience required.
• 2 years operational or administrative experience
• 1 year experience in a training role.
• 1 years required, 2 years preferred delivering training material and communications, formally or informally.
• 1 year working with Standard Operating Procedures
• 1 year required, 2 years preferred PowerPoint, Outlook, Word, Excel
• Ability to drive a proactive safety culture; exhibits model safety behaviors
• Strong written, verbal, and interpersonal skills
• Strong time management skills and ability to adapt to changing situations
• Attention to detail
• Ability to understand and follow verbal and/or written instructions

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